Stories from my life and travels as an American immigrant in Germany!

Reverse Culture Shock?

Reverse culture shock is the experience of returning to your home country after living abroad for years, and feeling as though you no longer belong. In March, I finally went back to the USA to visit my family and friends. It had been over three years since the last time I’d been in America; so, needless to say, this trip…Continue Reading

The Customer Isn’t Always Right

customer service germany

If you’re preparing yourself for a move to Germany, or even just a visit, you may have come across complaints about customer service. Or, more accurately, the lack of customer service. I certainly did, which led me to dig a little deeper into the subject before our 2015 visit. Sure enough, googling “customer service in Germany” gets you a lot of results saying…Continue Reading