Stories from my life and travels as an American expat in Germany!

The Customer Isn’t Always Right

customer service germany

If you’re preparing yourself for a move to Germany, or even just a visit, you may have come across complaints about customer service. Or, more accurately, the lack of customer service. I certainly did, which led me to dig a little deeper into the subject before our 2015 visit. Sure enough, googling “customer service in Germany” gets you a lot of results saying…Continue Reading

Restaurant Service in Germany VS America

restaurant service Germany VS America

Restaurant service in Germany doesn’t have the best reputation. Is it as notoriously awful as French restaurant service? Of course not. Still, German restaurants aren’t exactly vying for the title of, “best service in Europe.” My husband and I are the couple that always talks about cooking at home more often. We succeed for a week or two, and then slowly…Continue Reading