Stories from my life and travels as an American expat in Germany. Awkwardness guaranteed!

The Customer Isn’t Always Right

customer service germany

If you’re preparing yourself for a move to Germany, or even just a visit, you may have come across complaints about customer service. Or, more accurately, the lack of customer service. I certainly did, which led me to dig a little deeper into the subject before our 2015 visit. Sure enough, googling “customer service in Germany” gets you a lot of results saying…Continue Reading

Top 10 Things I Miss About the USA

This post was originally supposed to be a counterpoint to last week’s Top 10 Things Germany Does Better than the USA. Was. After my husband asked me, “what will you put on there?” I realized I only had a list of four; a real problem when you need six more items to make a top 10 list.