Stories from my life and travels as an American expat in Germany. Awkwardness guaranteed!

The Customer Isn’t Always Right

customer service germany

If you’re preparing yourself for a move to Germany, or even just a visit, you may have come across complaints about customer service. Or, more accurately, the lack of customer service. I certainly did, which led me to dig a little deeper into the subject before our 2015 visit. Sure enough, googling “customer service in Germany” gets you a lot of results saying…Continue Reading