If you’re preparing yourself for a move to Germany, or even just a visit, you may have come across complaints about customer service. Or, more accurately, the lack of customer service. I certainly did, which led me to dig a little deeper into the subject before our 2015 visit. Sure enough, googling “customer service in Germany” gets you… Continue reading The Customer Isn’t Always Right
This post was originally supposed to be a counterpoint to last week’s Top 10 Things Germany Does Better than the USA. Was. After my husband asked me, “what will you put on there?” I realized I only had a list of four; a real problem when you need six more items to make a top 10 list.